My wife is on a business trip, and I'm expecting her to arrive home tonight. I just got a call from British Airways. It went like this. I want to emphasize that I am not making this up, and the transcript is pretty much-word-for-word, as I was so perplexed I thought I'd better write it down right away. British woman: Hello, this is British Airways. Is Ms. Showalter there? Me: Um, no, she's not home yet. Is there a problem? BW: Okay, well, can I leave a message for her? Me: Sure. Is there something wrong? As far as I know, she's on one of your flights right now. BW: We just wanted to let her know that her flight is going to be arriving a little late. It will be arriving in Philadelphia at 7:45. Me: The one she's on? BW: Yes. Me: You want me to tell her when she gets home, that her flight arrived late? BW: Yes. Me: Okay, I'll let her know. BW: Thank you, sir.